We plan, design and build accessible, responsive, customer-centric digital solutions that meet business goals and customers’ needs

We have deep expertise in delivering award-winning solutions for Financial Services, Health Care, Legal, Energy and Utility, Public Sector and Not-for-Profit, Home Services and many more.

services uxui

User-Centered Design

SymSoft’s UI/UX team combines just the right amount of science and process in our creative work. We begin with highly-focused user research: exploring core needs and key interactions, building scenarios, and crafting personas to guide our design efforts. Guided by usability test, traffic analysis, and accessibility principles, we deliver highly effective and award-winning interaction design solutions.

  • UX Evaluation & Heuristic Analysis
  • Discovery & User Research
  • Personas & Scenario Creation
  • Information Architecture, Wireframing & Visual Design
  • Responsive Design for Mobile Access
  • Usability Testing & Accessibility Compliance (ADA Section 508, WCAG)
services cms

Content Management Systems

Enterprise Content Management Systems (ECM / CMS) make it easy for business users to manage the information life-cycle from initial conception and creation, to approving and publishing, all the way through archiving and eventual removal. SymSoft Solutions ECM implementations cover document management, web content management, records management, workflow management, content capture and scanning, and more - everything you need for a smooth process every step of the way.

  • Content Analysis & Taxonomy Strategy
  • Information Architecture & Visual Design
  • CMS Analysis, Design & Implementation
  • Governance & Organizational Change Management
  • Content Migration
  • Personalization, Multi-Channel Engagement
services date

Data Storytelling

We believe data is most useful when it tells a story. To tell the best story, you need the right data, ensure it’s accurate, and prioritize it in a way that the information displayed is meaningful to the user. From GIS to semantic data, SymSoft filters and interprets the stories within the data, focusing on what users need, to achieve full transparency, maximum understanding, and strong public participation.

  • Business Analytics & Business Intelligence
  • Data visualization
  • SQL and NoSQL Database expertise
  • Mapping / GIS solutions
  • Semantic / Linked Data
  • Open Data Solutions
services application

Mobile Applications

The most successful mobile apps drive up brand affinity and fit strategically into the organization’s digital ecosystem. SymSoft expertise covers the complete application life-cycle, including user experience design, multi-channel marketing, scalable technology architecture, privacy and payment integration, and organizational change management to drive business value from your mobile investment.

  • Requirements Gathering & Analysis
  • Joint Application Development (JAD) Sessions
  • System Architecture & Design
  • Security & Performance
  • Support, Training & Maintenance
  • Mobile Applications

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