Content Management
The Enterprise Content Management Systems (ECM / CMS) make it easy for business users to manage the life-cycle of information from initial publication or creation all the way through archival and eventually disposal. SymSoft has provided many ECM implementations that covered document management, web content management, records management, work-flow management, capture and scanning among other.
From our experience we know that achieving the promise of ECM involves much more than just installing the product. We begin with understanding our client’s enterprise content strategy and their content management needs. We help our clients with selection of right technology solution, provide framework and strategies for governance and change management, implement selected CMS product and train the users for effective management of the organization’s content. This content is then made available to the users either via Intranet, Extranet and Internet sites.
In addition to effective management of the content life-cycle, we also understand the need of timely and relevant content delivery to the users. With ever-increasing content, this is especially important to increase efficiencies and save costs. We use our expertise in the area of Usability and Accessibility, Mobile and Social Media, and use the ‘User Context’ (location, time, user profile etc.) for delivering relevant content to the users. We are also working on using Semantic Web technologies to further improve this goal.
To implementing a complete ECM solution, we provide following services.
- Content Analysis, Taxonomy Strategy
- Usability and Accessibility
- Information Architecture, Visual Design
- CMS Analysis and Design
- CMS Implementation
- Training and Deployment
- Business Process Analysis and Re-engineering
- Governance, Organizational Change Management
- Automated Content Migration
- System Integration
Explore our CMS projects or contact us for more information.