by SymSoft Solutions | Apr 22, 2021 | User Experience Design, Digital Experience, Web Design
Why Government Website UX Matters? Summary: Multiple case studies (provided below) demonstrate that better User Experience leads to better digital transaction completion rates. Great UX help constituents complete what they need fast and at their convenience. User...
by SymSoft Solutions | Apr 8, 2021 | User Experience Design, Digital Experience, Web Design
Five Simple Steps to Improve Government Website User Experience Summary: Creating an excellent government website user experience is not unattainable, but it requires consistency and organizational commitment. Regularly review website analytics Learn how people use...
by SymSoft Solutions | Mar 16, 2021 | User Experience Design, Digital Experience
If you already read our comprehensive article on Government Website Best Practices: User Experience, you know that we reviewed and rated more than 300 government websites for page speed performance, accessibility, technology, and user experience (UX). Subscribe to our...
by SymSoft Solutions | Mar 3, 2021 | User Experience Design, Digital Experience, Web Design
Government Websites Best Practices: User Experience Design Summary: Top-performing websites combine simple and engaging custom visual design, easy navigation, plain language writing, smooth interactions, website-optimized branding, and high-quality graphics. Summary...
by SymSoft Solutions | Feb 18, 2021 | Sitecore, Digital Experience, Employee Experience
This article is the second part of our Department of Water Resources’ Intranet case study that Bianca Sievers, Kevin See, and Bhavik Patel presented at Sitecore Symposium 2020. In case you missed it, read the previous part about Intranet business opportunities and how...
by Daniel Calzada | Feb 11, 2021 | Sitecore, Digital Experience, Web Design
Incorporating relevant tasks and deliverables when planning a website redesign or implementation project will significantly impact the overall project approach and outcomes. While identifying most of the features, requirements, and deliverables is a straight-forward...
by SymSoft Solutions | Jan 27, 2021 | Sitecore, Digital Experience, Employee Experience
Organizations and businesses in recent years have sought ways to increase the productivity of their workforces, and eliminate barriers to communication. One way of doing so has been implementation of intranets. These private computer networks have the look and feel of...
by SymSoft Solutions | Apr 1, 2019 | Sitecore, Digital Experience, User Experience Design
Google-like search experience is so ubiquitous nowadays, that as end users we hardly ever notice it. It allows us to misspell words, expand our exploration beyond the initial scope, or simply provide answers to specific questions. Yet, those familiar with the Tesler’s...
by Maricarmen E. Teran Vela | Sep 17, 2018 | User Experience Design, Digital Experience
The terms usability and user experience (UX) appeared in the early 90’s and since then you can hear more and more people talking about them or referring to them as a “must have” in the design of a software solution. And they cannot be more right. It is a common...
by SymSoft Solutions | Feb 22, 2018 | User Experience Design, Digital Experience, Web Design
As we previously established, including customers really is a key component of user-centered design that leads to better performing websites. However, randomly testing interfaces with no prior planning is likely to result in disappointing outcomes. Hence, why it’s...
