Why Government Website UX Matters? Summary: Multiple case studies (provided below) demonstrate that better User Experience leads to better digital transaction completion rates. Great UX help constituents complete what they need fast and at their convenience. User...
Five Simple Steps to Improve Government Website User Experience Summary: Creating an excellent government website user experience is not unattainable, but it requires consistency and organizational commitment. Regularly review website analytics Learn how people use...
If you already read our comprehensive article on Government Website Best Practices: User Experience, you know that we reviewed and rated more than 300 government websites for page speed performance, accessibility, technology, and user experience (UX). Subscribe to our...
Government Websites Best Practices: User Experience Design Summary: Top-performing websites combine simple and engaging custom visual design, easy navigation, plain language writing, smooth interactions, website-optimized branding, and high-quality graphics. Summary...
Numerous studies in the private sector have demonstrated that website speed performance is a critical factor to improved conversions due to a more convenient user experience. Although government websites usually don’t feature e-commerce functionalities, the website...
Design systems have emerged as a popular tool for organizations in recent years because of their ability to support business goals and communicate brand values by providing a unified and consistent design language to work with. With this integrated set of tools and...
About three years ago, the SymSoft Design team started to design our products and client solutions in an increasingly systematic fashion, looking at the whole map of the interface, rather than individual pages or components. We didn’t know back then that this would...
Google-like search experience is so ubiquitous nowadays, that as end users we hardly ever notice it. It allows us to misspell words, expand our exploration beyond the initial scope, or simply provide answers to specific questions. Yet, those familiar with the Tesler’s...
The terms usability and user experience (UX) appeared in the early 90’s and since then you can hear more and more people talking about them or referring to them as a “must have” in the design of a software solution. And they cannot be more right. It is a common...
We’ve all seen rants from wounded designers complaining about the fate of their concepts at the hands of unappreciative clients—“They wouldn’t know good design if it hit them in the face” or “Another bad client ruining my design”. The feedback is in, and someone is...
